The interest shown by Customer, Stakeholders & General Public in Bank’s various social media pages/ handles of Bank of Baroda is highly appreciated. The objective of our presence on various social media platforms is to inform viewers about ongoing developments and events of Bank of Baroda, its’ products and services and also to understand its audiences’ views on Bank’s products & services. The Bank is keen to engage with its customers, stakeholders and general public. The Bank follows a communications framework for social media and takes into consideration the below detailed guidelines. All social media presence of the erstwhile Vijaya Bank and erstwhile Dena Bank have now been subsumed into the Bank of Baroda handles. Social media platforms are the marketing channels which includes a two-way communication. The Bank actively engages and encourages constructive communication through its audience. The Bank is present on the major social media platforms including Facebook, Twitter, Instagram, YouTube, Quora and LinkedIn. Further, the Bank also publish/ display its content using other digital channels including Search Engine Platforms, Blogs, Videos, messaging apps including WhatsApp, affiliate networks and more. This social media policy is applicable to all the users involved in all types of digital activities directly or indirectly related to the Bank. The Bank neither undertakes to be monitoring all these social media platforms at all times nor is obligated to respond to posts made on these regarding the Bank. However, the bank has put in place an online response management process to provide suitable responses to comments of the users. Currently, the most popular networks are Facebook, Twitter, YouTube, Instagram LinkedIn and Bank of Baroda has presence on all their mediums. To ensure the authenticity of the social media handles of the Bank, users should check the verification tick on the handle or click on the below given links for each of the platforms
